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An owner and a service advisor go over a repair order at the counter

Proven results

Lead with Maintenance.Watch Every Number Move.

These shops didn't add bays or buy a new system. They made the maintenance conversation part of every visit, and measured it every day.

Featured result

One Shop. One Habit. Six Months.

gross profit in six months
+$273K
gross profit in six months
sales
+29%
sales
car count
+19%
car count
gross margin, up from 53%
57%
gross margin, up from 53%
maintenance profit
+60%
maintenance profit
labor rate, up from $139
$147
labor rate, up from $139

Extra gross profit, month by month

How much more one shop made each month than it did in the same month a year earlier.

+$273K

in six months

Extra gross profit vs. the same month a year earlier
MonthExtra gross profit
Mar+$37K
Apr+$59K
May+$11K
Jun+$46K
Jul+$68K
Aug+$53K

Service by service

Where the Growth Came From.

One independent shop, one quarter compared with the same quarter a year earlier. Invoices were up only 3.5%. The growth came from maintenance that was already in the bays.

Services sold, quarter vs. same quarter last year
  • Cabin air filters+277%
  • Fuel system services+171%
  • Engine air filters+130%
  • Coolant flushes+62%
  • Brake flushes+39%
  • Invoices, for comparison+3.5%

More results

Different Shops. Same Habit.

+164%

revenue at a franchise store

A franchise store that started every write-up with what the car was due for. Average repair order doubled.

+$38.6K

gross profit in one quarter

An independent shop with only 3.5% more invoices. Same cars, same bays. The maintenance just stopped going undiscussed.

$8,000+

recovered in month one

An independent shop followed up on declined work customers had already been told they needed, and turned it into booked appointments.

Shop names withheld. Figures come from each shop's own repair orders, compared with the same period a year earlier.

What we track

What We Measure with You.

  • Maintenance due vs. sold, on every visit
  • Capture rate by service category
  • Alignment attach rate on tire tickets
  • Gross profit per service
  • Average repair order and car count
  • Results by advisor and by store

Start with the Counter Checkup.

Ten honest questions about how your counter handles maintenance. You'll see your score right away, then we'll set a time to walk through it together.

We'll reach out within one business day.